Outage maps · every grid company

Power cuts,on your grid's own map.

Power cuts are reported by your grid company, which comes with your address. Search your municipality to open its outage map.

Every grid company,
with its outage map.

Questions,
answered.

Who do I report a power cut to?

To your grid company, not the company that sells you electricity. The grid company comes with your address: search your municipality above to find it.

Why isn't my power cut on the map?

The maps show cuts the grid company already knows about. If only your home is out, check your fuses and main switch first, then report a fault to your grid company.

Do I get compensation for a long power cut?

Yes, once a cut lasts 12 hours. The grid company pays a standard compensation of 10% of your yearly grid fees, rising to 200% for cuts over 288 hours, up to 2,000 euros. It is credited on your bill within six months.

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